Privacy

PROPS MEDIA LLC PRIVACY POLICY

(Last updated Nov 2021)

 

Thank you for your interest in PROPS MEDIA LLC (“PROPS”) and our website located at http://www.props-media.com (the “Site”). At PROPS, our most important asset is our products and relationship with you, and we are committed to maintaining the confidentiality, integrity and security of personal information about our customers.

PROPS provides print and digital media content.  Such products and Site are collectively referred to in this Agreement as the “Service”.  We are pleased to provide this privacy policy to inform you of our practices with respect to how we collect and use personally identifiable information through our products and websites that refer to this Privacy Policy.

 

What we collect

The data that we regularly collect about visitors to the site (e.g., device type, OS, IP address, browser type, pages accessed, duration of visit, etc.) does not necessarily enable us to personally identify you, and that is not our intention. We do collect personally identifiable information about you, such as your name, mailing address, email address, and optionally your phone number, but only if you voluntarily provide it when you purchase one of our products.

 

How we use your information

PROPS uses your personally identifiable information primarily to ship you the products you purchased. PROPS may also use any information you have provided as reasonably necessary to administer or provide customer support for the Service, and to provide you with periodic e-mail communications about new products and services.

 

Security

In the event that you place an order through the Service, your credit card information will be encrypted using SSL technology before being transmitted over the internet. Please note that PROPS cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.

 

Public forums

PROPS may make available to users a Slack channel to further discuss the products.  If you choose to participate in this Slack channel, any information disclosed in these areas, or otherwise submitted to PROPS for publication, becomes public information and is no longer within the shield of this privacy statement. 

 

Policy changes

PROPS reserves the right to change this privacy policy, and will post any revisions on the Site, and send users notification via email. Your continued use of the Service will be subject to the then-current privacy policy.

 

Deleting your personal information

Upon your request, we will remove your submitted personal information from our active databases. To make this request, email hello@props-media.com. Such information will be deactivated as soon as reasonably possible. We will retain in our files and databases some personal information you have requested to remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service and comply with legal requirements as is permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.

 

International visitors and customers

The Service is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:

 

(1)       The use of your personal data for the purposes identified above in accordance with this Privacy Policy; and

 

(2)       The transfer of your personal data to the United States as indicated above.

 

 

No error-free performance

PROPS does not guarantee error-free performance under this Privacy Policy.  We may not always catch an unintended privacy issue, despite our efforts to do so.  Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Privacy Policy.  We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it.

 

Legal notices

This Privacy Policy is subject to the terms in our Terms of Service, available for review at http://www.props-media.com/terms, including terms regarding limitations on damages, disclaimers of warranties, and resolution of disputes.  Our Terms of Service take precedence over any conflicting provision in this Privacy Policy.  This Privacy Policy is governed by the laws of the State of Washington, excluding any conflicts of law principles. Any legal actions against PROPS must be commenced in the State of Washington within one year after the claim arose.

 

Questions

If you have any questions about our privacy practices, please feel free to contact us at: hello@props-media.com